FAQ's

Payment

Payments are processed securely via PayPal, which accepts most credit cards worldwide. Once your order is complete We will send you a confirmation email.
Didn't receive one? Please don't hesitate to contact us.

Shipping

We ship Free worldwide!
All our items are shipped via the Italian Post Office with a tracking number. Once we have dispatched your order, you will recive an E-mail with a shipping reference or tracking number so you can follow the delivery of your item.
Please note that in rare occasions the tracking number we provide with the standard shipping method might not be trackable after the package leaves Europe ( for exp. in the USA ).
(If you believe your order has been shipped and you didn't receive this email from us, please don't hesitate to contact us )

Shipping Times

Shipping from Italy usually takes up to 10 Business days to Europe and 2-3 weeks to the US, Australia and the Rest of the World. Ready to Ship orders will be shipped within 3 business days. On rare occasions, a delay (customs/other) may occur and your order can take up to 4 weeks to arrive.

*We offer a Fast ( EMS ) shipping for fixed price of 35 Euro ( up to 5 kg ).
*Please note: It is the buyers responsibility to pay for yours countries
 Import Taxes, Duties, Vat, etc.

Returns Policy

We make our items with a lot of care and thought, 
and we want you to be happy with your purchase. If for some reason you are not happy with your purchase please email us so we can resolve it together.

We accept returns up to 14 days from receiving the package. The items must be unworn/unused and in original condition with the original packaging. Once the goods arrive back to our studio, in the original and unused condition, we will process the refund for the goods via PayPal.

Shipping costs will not be returned. Please note that it is the buyer's responsibility to pay for the return shipping cost.

Color changes

We Design and produce our Scarves, Foulards and Bandanas in the highest quality with a lot of care, Love and thought, Please note that Print quality and color may vary from piece to piece.

More thoughts?

Feel free to contact us, we'll be happy to assist.